Introduction
At Art Treasure Shop, we provide digital services such as web hosting and domain registration. Since these services are delivered electronically, there is no physical shipping required. This policy outlines the delivery of services like domain registration, hosting setup, and related products. Please read this policy carefully to understand how we handle service activation and delivery.
Service Activation
Once your payment for web hosting or a domain registration is processed, your services will be activated almost immediately. Here’s how each service is delivered:
- Web Hosting: Your hosting account will be activated within minutes of your payment confirmation. You will receive an email with your login details and access to your hosting dashboard.
- Domain Registration: Upon successful payment, your domain will be registered, and you will receive a confirmation email along with access to your domain management panel.
- Renewals and Transfers: For domain renewals and transfers, once payment is confirmed, the domain will be renewed or transferred to your account, and you will receive a confirmation email.
Order Processing Time
All digital services are processed instantly upon receipt of payment. However, the following might impact the activation time:
- Payment Verification: If your payment requires manual verification (e.g., bank transfers or certain international payment methods), activation might be delayed by up to 24 hours.
- Domain Availability: If you are registering a domain and it is currently unavailable or being transferred from another registrar, it may take additional time to complete the registration process.
Delivery of Products
Since all products are digital, there is no physical shipping involved. Instead, after payment is processed, you will receive:
- Hosting Details: An email containing your hosting account credentials, control panel access, and instructions for setting up your website.
- Domain Confirmation: An email confirming your domain registration with access to domain management features.
- Account Dashboard: Access to your account dashboard, where you can manage your hosting, domains, and services.
Support for Activation Issues
If you face any issues during the activation process, such as delays or difficulties in accessing your hosting or domain account, please contact our support team at contact@artreasure.shop. We aim to resolve any issues within 24 hours to ensure your services are fully accessible.
International Service Delivery
Our services are available globally. However, some countries may have specific regulations related to domain registration, and you may be asked to provide additional information. This process may delay the activation of your domain or hosting account slightly. Rest assured, we will guide you through the process if required.
Refund Policy
As digital services are provided immediately after payment, we do not offer refunds for hosting or domain registration services unless required by law or in cases of fraudulent transactions. For more details, refer to our Refund Policy.
Contact Us
If you have any questions regarding our Shipping Policy or need assistance with service activation, please contact us:
Email: contact@artreasure.shop